The use of customer-centric philosophy in hotels to improve customer loyalty

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Veröffentlicht in:The journal of business & industrial marketing
1. Verfasser: Palacios Marqués, Daniel (VerfasserIn)
Weitere Verfasser: Guijarro Garcia, Maria (VerfasserIn), Carrilero, Agustin (VerfasserIn)
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Sprache:eng
Veröffentlicht: 2016
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