Validating and extending the sport brand personality scale

Gespeichert in:
Bibliographische Detailangaben
Veröffentlicht in:Journal of service theory and practice
1. Verfasser: Mitsis, Ann (VerfasserIn)
Weitere Verfasser: Leckie, Civilai (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2016
Schlagworte:
Aufsatz in Zeitschrift
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
Titel Jahr Verfasser
Patient participatory behaviours in healthcare service delivery : self-determination theory (SDT) perspective 2017 Osei-Frimpong, Kofi
Service excellence in the light of cultural diversity : the impact of metacognitive cultural intelligence 2017 Lorenz, Melanie P.
Customer engagement with a service provider and context : an empirical examination 2017 Sim, Max
Engagement valence duality and spillover effects in online brand communities 2017 Bowden, Jana
Employing proactive interaction for service failure prevention to improve customer service experiences 2017 Shin, Hyunju
Linking entrepreneurial orientation and small service firm performance through marketing resources and marketing capability : a moderated mediation model 2017 Sok, Phyra
Delight and the grateful customer : beyond joy and surprise 2017 Ball, Joan
Leadership style and service orientation : the catalytic role of employee engagement 2017 Popli, Sapna
Broadening brand engagement within the service-centric perspective : an intersubjective hermeneutic framework 2017 Seo, Yuri
Markets and market boundaries : a social practice approach 2017 Gosling, Martyn
The potential of management accounting and control in global operations : profitability-driven service business development 2017 Lindholm, Anni
Implicit managerial theories about followers and customers 2017 Hommelhoff, Sabine
On happiness, sadness or indifference : investigating the carryover effect of outcome valence in service perceptions 2017 Yit Sean Chong
Comparing benefit- and attribute-based menu assortments : an exploratory study 2017 Kwon, Eunjin
Enhancing service-for-service benefits : potential opportunity or pipe dream? 2017 Dean, Alison
Digitalization challenging institutional logics : top executive sensemaking of service business change 2017 Holmlund, Maria
The role of expectations on consumer interpretation of new information 2017 Tan, Lina
Customer experience : a review and research agenda 2017 Jain, Rajnish
Does cooperating with customers support the financial performance of business-to-business professional service firms? 2017 Siahtiri, Vida
Service with a conscience : moral dilemmas in customer service roles 2017 Yagil, Dana
Alle Artikel auflisten