Influence of the work relationship between frontline employees and their immediate supervisor on customers' service experience

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Bibliographische Detailangaben
Veröffentlicht in:	Journal of hospitality marketing & management
1. Verfasser:	Kim, Peter Beomcheol (VerfasserIn)
Weitere Verfasser:	Gazzoli, Gabriel (VerfasserIn), Qu, Halin (VerfasserIn), Kim, Chloe Shinae (VerfasserIn)
Format:	UnknownFormat
Sprache:	eng
Veröffentlicht:	April-June 2016
Schlagworte:	Aufsatz in Zeitschrift
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