Valence- and arousal-focused emotional clusters among highly-satisfied customers

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Veröffentlicht in:Journal of managerial issues
1. Verfasser: Bindroo, Vishal (VerfasserIn)
Weitere Verfasser: Pillai, Rajani Ganesh (VerfasserIn), Arnold, Mark J. (VerfasserIn)
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Sprache:eng
Veröffentlicht: 2015
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