What may lead you to recommend and revisit a hotel after a service failure instead of complaining?
Gespeichert in:
| Veröffentlicht in: | International journal of contemporary hospitality management |
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| 1. Verfasser: | |
| Weitere Verfasser: | , |
| Format: | UnknownFormat |
| Sprache: | eng |
| Veröffentlicht: |
2015
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