Understanding the antecedents and consequences of live chat use in electronic markets

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Veröffentlicht in:Journal of organizational computing and electronic commerce
Weitere Verfasser: Kang, Lele (BerichterstatterIn), Wang, Xiang (BerichterstatterIn), Tan, Chuan-Hoo (BerichterstatterIn), Zhao, J. Leon (BerichterstatterIn)
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Sprache:eng
Veröffentlicht: 2015
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