Customer equity management opportunities and threats from new technologies

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Bibliographische Detailangaben
Veröffentlicht in:Handbook of research on customer equity in marketing
1. Verfasser: Srinivasan, Raji (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2015
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Titel Jahr Verfasser
Drivers of customer equity 2015
Simple probability models for computing CLV and CE 2015 Fader, Peter
Managing customer loyalty to maximize customer equity 2015 Reinartz, Werner J.
Leveraging product returns to maximize customer equity 2015 Petersen, J. Andrew
Customer-lifetime-value-based resource allocation 2015 Venkatesan, Rajkumar
Risk considerations in the management of customer equity 2015 Bolton, Ruth N.
Stop grouping and start regulating : a new approach to social media marketing 2015 Kumar, V.
Customer equity reporting 2015 Wiesel, Thorsten
The future of customer equity 2015 Kumar, V.
Aggregate- and individual-level customer lifetime value 2015 Kumar, V.
Incorporating dynamics in customer lifetime value models 2015 Lewis, Michael
Customer acquisition strategies : a customer equity management perspective 2015 Peters, Kay
The value of flexibility : real options and customer lifetime value 2015 Haenlein, Michael
Word-of-mouth and marketing effects on customer equity 2015 Hanssens, Dominique M.
The power of customer referrals 2015 Leone, Robert P.
Co-managing brand equity and customer equity 2015 Luo, Anita
Customer equity management : opportunities and threats from new technologies 2015 Srinivasan, Raji
The chain of effects from customer satisfaction to customer profitability 2015
Customer mindset metrics and firm performance 2015 Srinivasan, Shuba
Implementing marketing return metrics in organizations 2015 Sexton, Donald E.
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