Aggregate- and individual-level customer lifetime value
|
2015 |
Kumar, V. |
Incorporating dynamics in customer lifetime value models
|
2015 |
Lewis, Michael |
Customer acquisition strategies : a customer equity management perspective
|
2015 |
Peters, Kay |
Drivers of customer equity
|
2015 |
|
Simple probability models for computing CLV and CE
|
2015 |
Fader, Peter |
Managing customer loyalty to maximize customer equity
|
2015 |
Reinartz, Werner J. |
Leveraging product returns to maximize customer equity
|
2015 |
Petersen, J. Andrew |
Customer-lifetime-value-based resource allocation
|
2015 |
Venkatesan, Rajkumar |
Risk considerations in the management of customer equity
|
2015 |
Bolton, Ruth N. |
Stop grouping and start regulating : a new approach to social media marketing
|
2015 |
Kumar, V. |
Customer equity reporting
|
2015 |
Wiesel, Thorsten |
The future of customer equity
|
2015 |
Kumar, V. |
The value of flexibility : real options and customer lifetime value
|
2015 |
Haenlein, Michael |
Word-of-mouth and marketing effects on customer equity
|
2015 |
Hanssens, Dominique M. |
The power of customer referrals
|
2015 |
Leone, Robert P. |
Co-managing brand equity and customer equity
|
2015 |
Luo, Anita |
Customer equity management : opportunities and threats from new technologies
|
2015 |
Srinivasan, Raji |
The chain of effects from customer satisfaction to customer profitability
|
2015 |
|
Customer mindset metrics and firm performance
|
2015 |
Srinivasan, Shuba |
Implementing marketing return metrics in organizations
|
2015 |
Sexton, Donald E. |