The development of service quality dimensions for internet service providers retaining customers of different usage patterns

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Bibliographische Detailangaben
Veröffentlicht in:	Journal of retailing and consumer services
Weitere Verfasser:	Thaichon, Paramaporn (BerichterstatterIn), Lobo, Antonio (BerichterstatterIn), Prentice, Catherine (BerichterstatterIn), Quach, Sara (BerichterstatterIn)
Format:	UnknownFormat
Sprache:	eng
Veröffentlicht:	2014
Schlagworte:	Customer commitment > Value > Trust > Service quality > Internet usage > Internet service provider (ISP) > Aufsatz in Zeitschrift
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