20th Excellence in Services Conference 2017 |
2018 |
volume 30, number 5 (2018) |
Managing service innovation and quality : a service ecosystem perspective |
2017 |
volume 29, number 6 (2017) |
TQM Conference Belgrade 2015 |
2016 |
volume 28, number 5 (2016) |
Papers from the 7th IWC TQM Conference 2013, Belgrade : [... International Working Conference on "Total Quality Management - Advanced and Intelligent Approaches" which took place in Belgrade, Serbia, from 3rd - 7th June, 2013] |
2015 |
27.2015,3 |
Selected papers from the 18th International Conference on ISO & TQM and the 17th Toulon-Verona Conference |
2015 |
27.2015,2 |
Selected papers from the 19th ICIT conference Nairobi, Kenya |
2015 |
volume 27, number 6, 2015 |
Selected papers from the 6th Canadian Quality Congress |
2015 |
27.2015,4 |
Selected papers from the 16th Toulon-Verona Excellence in Services Conference : [... Ljubljana, Slovenia, on 29 - 30 August 2013 ... six papers] |
2014 |
26.2014,3 |
Selected papers from the 5th Canadian Quality Congress |
2014 |
26.2014,4 |
Selected papers from the 4th Canadian Quality Congress |
2013 |
25.2013,4 |
Quality improvement in East Africa |
2013 |
25.2013,5 |
Selected papers from the Third Canadian Quality Congress : [(CQC) ... that was held, June 27 - 29, 2011 ... Winnipeg, Canada ... 7 papers |
2012 |
24.2012,4 |
Selected papers from the Second Canadian Quality Congress |
2011 |
23.2011,4 |
The theory of attractive quality |
2011 |
23.2011,2 |
Selected papers from the First Annual Canadian Quality Congress, [held August 2009 in the campus of the University of British Columbia, in Vancouver, Canada] |
2010 |
22.2010,4 |
Integrated management systems |
2010 |
22.2010,6 |
Selected papers from the International Conference on Quality and Service Sciences, Verona 2009 (a combined conference on the yearly QMOD and Toulon-Verona conferences) |
2010 |
22.2010,3 |