Development of a service continance model with IT service antecedents

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Bibliographische Detailangaben
Veröffentlicht in:	Journal of retailing and consumer services
Weitere Verfasser:	Boakye, Kwabena G. (BerichterstatterIn), McGinnis, Thomas C. (BerichterstatterIn), Prybutok, Victor R. (BerichterstatterIn), Paswan, Audhesh K. (BerichterstatterIn)
Format:	UnknownFormat
Sprache:	eng
Veröffentlicht:	2014
Schlagworte:	IT-related services > Service firms > System service quality > Customer service quality > Loyalty > Aufsatz in Zeitschrift
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