Exploring the impact of customer feedback on the well-being of service entities a TSR perspective

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Bibliographische Detailangaben
Veröffentlicht in:	Journal of service management
Weitere Verfasser:	Alkire, Linda (BerichterstatterIn), Burton, Jamie (BerichterstatterIn), Gruber, Thorsten (BerichterstatterIn), Kitshoff, Jan (BerichterstatterIn)
Format:	UnknownFormat
Sprache:	eng
Veröffentlicht:	2014
Schlagworte:	Well-being > Transformative service research > Positive organizational behavior > Customer feedback > Positive feedback > Psychological capital (PsyCap) > Aufsatz in Zeitschrift
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