Consumer willingness to communicate in a second language communication in service settings

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Veröffentlicht in:Management decision
1. Verfasser: Holmqvist, Jonas (VerfasserIn)
Weitere Verfasser: Van Vaerenbergh, Yves (VerfasserIn), Grönroos, Christian (VerfasserIn)
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Sprache:eng
Veröffentlicht: 2014
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