Impact of customer-based corporate reputation on non-monetary and monetary outcomes the roles of commitment and service context risk

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Veröffentlicht in:British journal of management
1. Verfasser: Walsh, Gianfranco (VerfasserIn)
Weitere Verfasser: Bartikowski, Boris (VerfasserIn), Beatty, Sharon E. (VerfasserIn)
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Sprache:eng
Veröffentlicht: 2014
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