Assessment of efficiency of manual and non-manual human resources for tourist hotel industry : an application of the hybrid DEA model
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2017 |
Huang, Chin Wei |
Adoption and impact of marketing performance assessment systems among travel agencies
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2017 |
Magno, Francesca |
Relationships between brand experiences, personality traits, prestige, relationship quality, and loyalty : an empirical analysis of coffeehouse brands
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2017 |
Choi, Young Gin |
Restaurant and foodservice research : a critical reflection behind and an optimistic look ahead
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2017 |
DiPietro, Robin B. |
Linking positive psychological capital with customer value co-creation
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2017 |
Lee, Yi-Hsuan |
Customer satisfaction, service quality, and customer value: years 2000-2015
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2017 |
Oh, Haemoon |
Diversity management research in hospitality and tourism : past, present and future
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2017 |
Kalargyrou, Valentini |
Motivators and inhibitors in booking a hotel via smartphones
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2017 |
Park, Sangwon |
Sharing tourism experiences in social media : a literature review and a set of suggested business strategies
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2017 |
Sotiriadis, Marios D. |
Mediation of job embeddedness and satisfaction in the relationship between task characteristics and turnover : a multilevel study in Portuguese hotels
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2017 |
Ferreira, Aristides Isidoro |
Development of a scale to measure hotel brand experiences
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2017 |
Khan, Imran |
An updated comprehensive review of website evaluation studies in hospitality and tourism
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2017 |
Sun, Sunny |
Transformational leadership and employee voices in the hospitality industry
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2017 |
Liang, Tsang-Lang |
Effects of crowdvoting on hotels : the Booking.com case
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2017 |
Garrigos-Simon, Fernando J. |
Ambassadors of knowledge sharing : co-produced travel information through tourist-local social media exchange
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2017 |
Edwards, Deborah |
The meaning of hospitality: do employees understand?
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2017 |
Golubovskaya, Maria |
Does hotel employees' quality of work life mediate the effect of psychological capital on job outcomes?
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2017 |
Kim, Taegoo |
Visualizing intellectual capital using service-dominant logic : what are hotel companies reporting?
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2017 |
Davey, Janet |
Inside the sharing economy : understanding consumer motivations behind the adoption of mobile applications
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2017 |
Zhu, Ge |
Regulating the sharing economy to prevent the growth of the informal sector in the hospitality industry
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2017 |
Williams, Colin C. |