An investigative study of operational performance and service quality of Indian public sector banks

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Veröffentlicht in:International journal of business performance management
1. Verfasser: George, Sajeev Abraham (VerfasserIn)
Weitere Verfasser: Caṭṭopādhyāẏa, Nīlāñjana (VerfasserIn)
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Sprache:eng
Veröffentlicht: 2012
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