| ALSA CHINA : knowledge management and drivers of development and innovation
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2012 |
Cosmen Menéndez-Castañedo, Andrés |
| Knowledge in universities and research centres : proposed indicators for measuring relational capital
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2012 |
Ordóñez de Pablos, Patricia |
| Inside entrepreneurship and innovation activities
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2012 |
Korres, George M. |
| Achieving competitive advantage through innovation : the case of the Shanghai supermarket
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2012 |
Wei Song |
| A risk assessment framework for inter-organizational knowledge sharing
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2012 |
Aljafari, Ruba |
| Towards an improved hotel reservation system : a fuzzy approach to improve service industries
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2012 |
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| Knowledge management for Web-based learning systems
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2012 |
Sandhu, Kamaljeet |
| Innovation for e-Services management
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2012 |
Sandhu, Kamaljeet |
| A multi-agent knowledge management system for reactive and proactive knowledge supply
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2012 |
Toledo, Carlos M. |
| Framework of knowledge and intelligence base : from intelligence to service
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2012 |
Rabaey, Marc |
| Alternative call center operational indicators to customer satisfaction
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2012 |
Oliveira, Alexandre Ferreira |
| Knowledge management in the public service : the case of the Singapore Health Promotion Board
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2012 |
Hak Seng Ang |
| Assessing knowledge assets in renewable energy SMEs in Scotland : a methodological framework
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2012 |
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| Enhancing information retrieval capabilities of knowledge management systems
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2012 |
Rathi, Dinesh |
| How are professional skills acquired? : a structured process of on-the-job learning
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2012 |
Metso, Sari |
| Adverse events and medical errors in Greece : knowledge creation and capture methods
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2012 |
Vozikis, Athanassios |
| Dynamics in knowledge
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2012 |
Sugiyama, Shigeki |
| A predictive modeling of retail satisfaction : a data mining approach to retail service industry
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2012 |
Hemalatha, M. |
| Knowledge management in educational games
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2012 |
Minović, Miroslav |
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