The elements of customer satisfaction model in Serbian conditions

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Bibliographische Detailangaben
Veröffentlicht in:International journal of services technology and management
1. Verfasser: Cockalo, Dragan (VerfasserIn)
Weitere Verfasser: Djordjevic, Dejan (VerfasserIn), Sajfert, Zvonko (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2012
Schlagworte:
customer satisfaction > quality management > business excellence > relationship marketing > model > Serbia > Aufsatz in Zeitschrift
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