Can online wait be managed? the effect of filler interfaces and presentation modes on perceived waiting time online

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Bibliographische Detailangaben
Veröffentlicht in:Management information systems
1. Verfasser: Lee, Younghwa (VerfasserIn)
Weitere Verfasser: Chen, Andrew N. K. (VerfasserIn), Ilie, Virginia (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2012
Schlagworte:
Electronic Commerce > Website > Benutzerschnittstelle > Dauer > Elektronischer Datenaustausch > Konsumentenverhalten > Aufsatz in Zeitschrift
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