| Managing quality crossroads in healthcare : an integrative supply chain perspective
|
2018 |
Gardner, John W. |
| Managing service-specific and open-posting block sizes when allocating operating room time
|
2018 |
Taaffe, Kevin |
| Qualitative investigation of the role of quality in online community support for people living with HIV and AIDS
|
2018 |
Gadgil, Guruprasad |
| How Lean Six Sigma principles improve hospital performance
|
2018 |
Honda, Ana Carolina |
| Measuring tourists' satisfaction and loyalty : a perception approach
|
2018 |
Abuamoud, Ismaiel |
| Towards a triadic quality measurement framework for U.S. healthcare
|
2018 |
Chakraborty, Subhajit |
| Insights into the antecedents of fast-food purchase intention and the relative positioning of quality
|
2018 |
Harun, Ahasan |
| Influencing perception of justice to leverage behavioral outcome : a perspective from restaurant service failure setting
|
2018 |
Harun, Ahasan |
| The effect of waiting time on patient perceptions of care quality
|
2018 |
Nottingham, Quinton J. |
| Factors influencing customer choice in selection of banks in Kuwait
|
2018 |
AlNajem, Mohamad N. |
| The role of quality control circles on new product development : a case study of Thailand
|
2018 |
Nuchjarin Intalar |
| An empirical study of U.S. hospital quality : readmission rates, organizational culture, patient satisfaction, and Facebook ratings
|
2018 |
Lee, Jung Young |
| Operational determinants of airline service quality : worldwide cross-regional analysis
|
2018 |
Alkhatib, Saleh F. S. |
| Prioritization of process improvement using risk evaluation in the manufacturing of biologics
|
2017 |
Walters, Lisa |
| The role of strategic planning in implementing a total quality management framework : an empirical
|
2017 |
Oschman, Jacobus Johannes |
| Designing lean processes with improved service quality : an application in financial services
|
2017 |
Li, Gang |
| Weighted inspection sampling methods based on winsorization
|
2017 |
Malik, Malik B. |
| Applying lean six sigma in the wood furniture industry : a case study in a small company
|
2017 |
Guerrero, José Erlin |
| Scale measurements for airline service quality to secure passenger confidence in air travel
|
2017 |
Deepa, M. V. |
| Lean Six Sigma deployment and maturity models : a critical review
|
2017 |
Lameijer, Bart A. |
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