Consumer's expectations from mobile CRM services a banking context

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Bibliographische Detailangaben
Veröffentlicht in:Business process management journal
1. Verfasser: Sangle, Purnima S. (VerfasserIn)
Weitere Verfasser: Awasthi, Preety (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2011
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