Towards a triadic quality measurement framework for U.S. healthcare
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2018 |
Chakraborty, Subhajit |
Insights into the antecedents of fast-food purchase intention and the relative positioning of quality
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2018 |
Harun, Ahasan |
Influencing perception of justice to leverage behavioral outcome : a perspective from restaurant service failure setting
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2018 |
Harun, Ahasan |
Managing quality crossroads in healthcare : an integrative supply chain perspective
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2018 |
Gardner, John W. |
The effect of waiting time on patient perceptions of care quality
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2018 |
Nottingham, Quinton J. |
Factors influencing customer choice in selection of banks in Kuwait
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2018 |
AlNajem, Mohamad N. |
The role of quality control circles on new product development : a case study of Thailand
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2018 |
Nuchjarin Intalar |
An empirical study of U.S. hospital quality : readmission rates, organizational culture, patient satisfaction, and Facebook ratings
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2018 |
Lee, Jung Young |
Operational determinants of airline service quality : worldwide cross-regional analysis
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2018 |
Alkhatib, Saleh F. S. |
Managing service-specific and open-posting block sizes when allocating operating room time
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2018 |
Taaffe, Kevin |
Qualitative investigation of the role of quality in online community support for people living with HIV and AIDS
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2018 |
Gadgil, Guruprasad |
How Lean Six Sigma principles improve hospital performance
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2018 |
Honda, Ana Carolina |
Measuring tourists' satisfaction and loyalty : a perception approach
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2018 |
Abuamoud, Ismaiel |
Prioritization of process improvement using risk evaluation in the manufacturing of biologics
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2017 |
Walters, Lisa |
The role of strategic planning in implementing a total quality management framework : an empirical
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2017 |
Oschman, Jacobus Johannes |
Designing lean processes with improved service quality : an application in financial services
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2017 |
Li, Gang |
Weighted inspection sampling methods based on winsorization
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2017 |
Malik, Malik B. |
Applying lean six sigma in the wood furniture industry : a case study in a small company
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2017 |
Guerrero, José Erlin |
Relative contributions of product quality and service quality in the automobile industry
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2017 |
Xu, Lu |
Portfolio risk management using Six Sigma quality principles
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2017 |
Mefford, Robert N. |