Social media and customer dialog management at starbucks

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Bibliographische Detailangaben
Veröffentlicht in:MIS quarterly executive
1. Verfasser: Gallaugher, John (VerfasserIn)
Weitere Verfasser: Ransbotham, Sam (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2010
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