Analysis and improvement of information-intensive services evidence from insurance claims handling operations

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Bibliographische Detailangaben
Veröffentlicht in:Production and operations management
1. Verfasser: Apte, Uday M. (VerfasserIn)
Weitere Verfasser: Cavaliere, Richard A. (VerfasserIn), Kulkarni, Shailesh S. (VerfasserIn)
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Sprache:eng
Veröffentlicht: 2010
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