Connecting IT services operations to services marketing practices

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Bibliographische Detailangaben
Veröffentlicht in:Journal of management information systems
1. Verfasser: Montoya, Mitzi M. (VerfasserIn)
Weitere Verfasser: Massey, Anne P. (VerfasserIn), Khatri, Vijay (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2009
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