The influence of social regard on the customer–service firm relationship the moderating role of length of relationship

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Bibliographische Detailangaben
Veröffentlicht in:Journal of business and psychology
1. Verfasser: Sabiote, Estela Fernández (VerfasserIn)
Weitere Verfasser: Román, Sergio (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2009
Schlagworte:
Beziehungsmarketing > Kundenservice > Dienstleistungsqualität > Kundenzufriedenheit > Vertrauen > Virales Marketing > Finanzdienstleistung > Friseurhandwerk > Spanien > Aufsatz in Zeitschrift
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