| Regaining altitude : a case analysis of the JetBlue Airways Valentine’s Day 2007 crisis
|
2010 |
Efthimiou, Gregory G. |
| Thirty common basic elements of crisis management plans :guidelines for handling the acute stage of “hard” emergencies at the tactical level
|
2010 |
Nikolaevv, Alexander G. |
| Oil Industry crisis communication
|
2010 |
Maresh, Michelle |
| Celebrating expulsions? : crisis communication in the Swedish Migration Board
|
2010 |
Vigsø, Orla |
| Crisis communicators in change : from plans to improvisations
|
2010 |
Falkheimer, Jesper |
| Contingency theory of strategic conflict management : directions for the practice of crisis communication from a decade of theory development, discovery, and dialogue
|
2010 |
Pang, Augustine |
| Exploring crisis from a receiver perspective :understanding stakeholder reactions during crisis events
|
2010 |
Fediuk, Tomasz A. |
| Toward a holistic organizational approach to understanding crisis
|
2010 |
Taylor, Maureen |
| Pursuing evidence-based crisis communication
|
2010 |
Coombs, W. Timothy |
| Introduction: crisis communication : defining the beast and de-marginalizing key publics
|
2010 |
Heath, Robert L. |
| Crisis communication and its allied fields
|
2010 |
Coombs, W. Timothy |
| The press as agent of cultural repair : a textual analysis of news coverage of the Virginia Tech Shootings
|
2010 |
Elmasry, Mohamad H. |
| Examining the effects of mutability and framing on perceptions of human error and technical error crises : implications for situational crisis communication theory
|
2010 |
Coombs, W. Timothy |
| Organizational and media use of technology during fraud crises
|
2010 |
Caldiero, Christopher |
| Organizational use of new communication technology in product recall crises
|
2010 |
Taylor, Maureen |
| Communicating before a crisis : an exploration of bolstering, CSR, and inoculation practices
|
2010 |
Wigley, Shelley |
| The dialectics of organizational crisis management
|
2010 |
|
| Future directions of crisis communication research : emotions in crisis; the next frontier
|
2010 |
Jin, Yan |
| Complexity and crises : a new paradigm
|
2010 |
Gilpin, Dawn R. |
| What is a public relations “crisis”? : refocusing crisis research
|
2010 |
Kent, Michael L. |
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