Crisis management
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| Veröffentlicht in: | Jones, Peter Handbook of hospitality operations and IT |
|---|---|
| 1. Verfasser: | |
| Format: | UnknownFormat |
| Sprache: | eng |
| Veröffentlicht: |
2008
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| Schlagworte: | |
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Tag hinzufügen | Titel | Jahr | Verfasser |
|---|---|---|
| Hospitality customers : their roles in service blueprints | 2008 | Canziani, Bonni Farber |
| Revenue management | 2008 | Shoemaker, Stowe |
| Environmental management | 2008 | Kirk, David |
| Outsourcing | 2008 | Promsivapallop, Pornpissanu |
| Operational performance | 2008 | Lockwood, Andrew |
| Chain restaurant management | 2008 | Reynolds, Dennis |
| Hospitality systems | 2008 | Ball, Stephen |
| The service encounter | 2008 | Sparks, Beverley |
| ICT and hospitality operations | 2008 | Whitelaw, Paul A. |
| Crisis management | 2008 | Mogendorff, Dolf A. |
| Operations management : theoretical underpinnings | 2008 | Jones, Peter |
| The servicescape | 2008 | Namasivayam, Karthik |
| Waiting lines and self-service | 2008 | Lambert, Carolyn U. |
| Electronic distribution | 2008 | O'Connor, Peter |
| Managing labour productivity | 2008 | Mill, Robert Christie |
| Quality management | 2008 | Afify, Mohamed Fawzy |
| Innovation management | 2008 | Ottenbacher, Michael |