The need to monitor customer loyalty and business risk in the European insurance industry

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Veröffentlicht in:The Geneva papers on risk and insurance - issues and practice
1. Verfasser: Guillén, Montserrat (VerfasserIn)
Weitere Verfasser: Nielsen, Jens Perch (VerfasserIn), Pérez-Marín, Ana M. (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2008
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