How to better learn from users

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Bibliographische Detailangaben
Veröffentlicht in:	Involving customers in new service development
1. Verfasser:	Björkman, Hans (VerfasserIn)
Format:	UnknownFormat
Sprache:	eng
Veröffentlicht:	2006
Schlagworte:	Marktforschung > Wissensmanagement > Innovation > Kundenzufriedenheit > Kundenintegration > Aufsatz im Buch
Tags:	Tag hinzufügen Keine Tags, Fügen Sie den ersten Tag hinzu!

Titel	Jahr	Verfasser
Customers as co-innovators : an initial exploration of its strategic importance	2006	Mannervik, Ulf
Learning from experiments involving users in service innovation	2006	Magnusson, Peter
Customer involvement - lessons learned : a study of three customer involvement projects at Volvo cars	2006	Dahlsten, Frederik
Service innovation, user involvement, and intellectual property management	2006	Hipp, Christiane
The role of the customer in the development process	2006	Sandén, Bodil
Managing ideas that are unthinkable in advance : a matter of how and where you ask	2006	Kristensson, Per
Customer-oriented service engineering as a success factor : findings of case studies of customer integration in the service development process	2006	Nägele, Rainer
Service encounter analysis based on customer retrospection	2006	Echeverri, Per
Customer and supplier involvement in new service development	2006	Hull, Frank
Process of customer interaction in new service development	2006	Alam, Ian
Customer-to-customer interaction in service development : a many-to-many approach	2006	Gummesson, Evert
New service development : learning from and with customers	2006	Sandén, Bodil
How to better learn from users	2006	Björkman, Hans
Video-based methodology : capturing real-time perceptions of customer processes	2006	Echeverri, Per