Leadership, feedback, and the open communication gap
Introduction: What is open communication, and why is it a dilemma? -- The open communication dilemma in one-to-one communication -- Performance feedback and its effects -- Feedback provider and recipient characteristics -- Manager as feedback recipient : upward communication -- Solutions to the open...
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Format: | UnknownFormat |
Sprache: | eng |
Veröffentlicht: |
New York, NY u.a.
Erlbaum
C 2008
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Zusammenfassung: | Introduction: What is open communication, and why is it a dilemma? -- The open communication dilemma in one-to-one communication -- Performance feedback and its effects -- Feedback provider and recipient characteristics -- Manager as feedback recipient : upward communication -- Solutions to the open communication dilemma : deciding when and how to give negative feedback -- Leadership and non-verbal communication -- The open communication dilemma in organizational information sharing -- Creating an environment of open communication -- The mushroom theory of leadership -- Solutions to the open communication dilemma : deciding when and how to share organizational information -- Putting it all together Introduction: What is open communication, and why is it a dilemma? -- The open communication dilemma in one-to-one communication -- Performance feedback and its effects -- Feedback provider and recipient characteristics -- Manager as feedback recipient : upward communication -- Solutions to the open communication dilemma : deciding when and how to give negative feedback -- Leadership and non-verbal communication -- The open communication dilemma in organizational information sharing -- Creating an environment of open communication -- The mushroom theory of leadership -- Solutions to the open communication dilemma : deciding when and how to share organizational information -- Putting it all together |
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Beschreibung: | Includes bibliographical references and index |
Beschreibung: | XII, 164 S. graph. Darst. |
ISBN: | 9780805853964 978-0-8058-5396-4 9780805853971 978-0-8058-5397-1 |