CRM a guide to marketing, sales, and service transformation

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Bibliographische Detailangaben
Veröffentlicht in:	Customer Relationship Management
Format:	UnknownFormat
Sprache:	eng
Veröffentlicht:	2001
Schlagworte:	Aufsatz im Buch
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Titel	Jahr	Verfasser
The CRM lifestyle : without CRM analytics, your customers won't even know you're there	2001
Closing the loop to optimize customer relationships	2001	Morris, Henry
Unified customer interaction	2001
Implementing a CRM-based campaign management strategy	2001
Customer relationship management : choosing the appropriate strategy and data warehousing technology to win and retain customers	2001	Payne, Adrian
Customer - brand value	2001
CRM measurement: measure up ... or shut up!	2001	Shaw, Robert
A realistic view on customer relations	2001	De Bruine, Xander
Integrating the call-center with customer information	2001	Meltzer, Michael
Customer relationship management - an opportunity for competitive advantage?	2001	MacMahon, Timothy
Implementing the customer relationship management foundation : analytical CRM	2001
Modeling customer relationships - a flexible, integrated architecture enables customer-centric marketing	2001	Puckey, David
Customer focused marketing - a strategy for success	2001	Brunt, Ron
CRM : a guide to marketing, sales, and service transformation	2001
Analytical customer relationship management	2001	Treklitz, Frank
Customer profitability - information just isn't enough	2001	Meltzer, Michael
CRM success : call center improvement	2001
CRM, customer service and workflow in the call centre	2001	Sproul, Bill
e-everything: technology-enabled customer relationship management	2001
The importance of marketing date intelligence in delivering successful CRM	2001	Chablo, Emma