Does CRM really pay? : a general management perspective

Does CRM really pay? a general management perspective

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Veröffentlicht in:Customer Relationship Management
1. Verfasser: Caulfield, Simon (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2001
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Titel Jahr Verfasser
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CRM : a guide to marketing, sales, and service transformation 2001
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CRM, customer service and workflow in the call centre 2001 Sproul, Bill
Does CRM really pay? : a general management perspective 2001 Caulfield, Simon
CRM definitions - defining customer relationship marketing and management 2001 Shaw, Robert
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Making every customer relationship count : exploring the business drivers and technology enablers of customer relationship management 2001 Schmarzo, Bill
Smart CRM solutions : the key to competing in the net economy 2001
High-availability networks enable business-to-consumer e-business 2001
Extended enterprise applications : spotlight report 2001
Building the business case blues or business case blues 2001 Meltzer, Michael
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