An integrated service strategy by QFD approach: a case of a telecom company in Taiwan

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Bibliographische Detailangaben
Veröffentlicht in:	International journal of management and decision making
1. Verfasser:	Wang, Hsiao-Fan (VerfasserIn)
Weitere Verfasser:	Hong, Wei-Kuo (VerfasserIn)
Format:	UnknownFormat
Sprache:	eng
Veröffentlicht:	2007
Schlagworte:	Telekommunikationssektor > Beziehungsmarketing > Dienstleistungsqualität > Taiwan > Aufsatz in Zeitschrift
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