Using operational excellence as a competitive advantage: Tesco

Gespeichert in:

Bibliographische Detailangaben
Veröffentlicht in:	Peppers, Don Managing customer relationships
1. Verfasser:	Seybold, Patricia B. (VerfasserIn)
Weitere Verfasser:	Marshak, Ronni T. (VerfasserIn)
Format:	UnknownFormat
Sprache:	eng
Veröffentlicht:	2004
Schlagworte:
Tags:	Tag hinzufügen Keine Tags, Fügen Sie den ersten Tag hinzu!

Titel	Jahr	Verfasser
The view from here	2004	Kotler, Philip
The Internet's role in customer identification: betting on Amazon	2004	Alsop, Stewart
Differentiating customers by their needs: a practical approach	2004
Wireless rules: how new mobile technologies will transform CRM	2004	Newell, Fred B.
You're only as agile as your customers think	2004	Pine, B. Joseph
Stages of change to become a customer-strategy enterprise	2004	Washington Kendall, Miriam
Supply chain management and managing customer relationships	2004	Blackwell, Roger
Using operational excellence as a competitive advantage: Tesco	2004	Seybold, Patricia B.
Managing customer relationships: the technology adoption life cycle	2004	Moore, Geoffrey A.
Get, keep, and grow customers in the twenty-first century	2004	Siboni, Roger
Thinking about relationship theory	2004	Edell Britton, Julie
CRM: the customer's view	2004	Barnes, James G.
Role of smart markets in managing relationships with customers	2004	Glazer, Rashi
Permission marketing	2004	Godin, Seth
Privacy issues for the information age	2004	Stailey, Josh W.
Individual privacy and data protection	2004	Ponemon, Larry A.
Who will write the new business rules for personalization?	2004	Kasanoff, Bruce
Optimizing customer relationships with advanced analytics	2004	Bayer, Judy
Overcoming employee resistance	2004	Puleo, Marijo
Convergys: a case study in using proxy variables to rank customers by their value	2004	Collins, Jill