How customer incivility affects service-sector employees a systematic literature review and a bibliometric analysis

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Veröffentlicht in:Journal of business research
1. Verfasser: Chaudhuri, Ranjan (VerfasserIn)
Weitere Verfasser: Apoorva, Apoorva (VerfasserIn), Vrontis, Demetris (VerfasserIn), Siachou, Evangelia (VerfasserIn), Trichina, Eleni (VerfasserIn)
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Sprache:eng
Veröffentlicht: 2023
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