Robotic employees vs. human employees customers' perceived authenticity at casual dining restaurants

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Bibliographische Detailangaben
Veröffentlicht in:International journal of hospitality management
1. Verfasser: Song, Hanqun (VerfasserIn)
Weitere Verfasser: Wang, Yao-Chin (VerfasserIn), Yang, Huijun (VerfasserIn), Ma, Emily (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2022
Schlagworte:
Authenticity > Product level theory > Repurchase intention > Restaurant > Robot > Service robots > Aufsatz in Zeitschrift
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