A new perspective of e-trust in the era of social media insights from customer satisfaction data

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Veröffentlicht in:Institute of Electrical and Electronics Engineers IEEE transactions on engineering management
1. Verfasser: Ramanathan, Usha (VerfasserIn)
Weitere Verfasser: Williams, Nigel L. (VerfasserIn), Zhang, Michael (VerfasserIn), Sa-nguanjin, Punyachalee (VerfasserIn), Garza-Reyes, Jose Arturo (VerfasserIn), Borges, Lilian Adriana (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2022
Schlagworte:
Customer satisfaction > e-safety > online trust > social media > structural equation modeling (SEM) > Aufsatz in Zeitschrift
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