Consumers' perceived effectiveness of COVID-19 mitigation strategies in restaurants what went well and what could we do better?

Gespeichert in:
Bibliographische Detailangaben
Veröffentlicht in:International journal of hospitality management
1. Verfasser: Xu, Yang (VerfasserIn)
Weitere Verfasser: Singh, Smita (VerfasserIn), Olson, Eric D. (VerfasserIn), Jeong, EunHa (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2022
Schlagworte:
COVID-19 > Customer perception > Importance-performance analysis (IPA) > Mitigation > Restaurants > Scale development > Servicescape > Aufsatz in Zeitschrift
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
Titel Jahr Verfasser
How do observing employees react to customer incivility toward colleagues? 2023 Cheng, Bao
An investigation of the interrelationships of leadership styles, psychological safety, thriving at work, and work engagement in the hotel industry : a sequential mediation model 2023 Rabiul, Md Karim
Perceived green psychological benefits and customer pro-environment behavior in the value-belief-norm theory : the moderating role of perceived green CSR 2023 Majeed, Salman
How can foodstagramming improve dining outcomes? : a normative focus perspective 2023 Xiong, Xiling
The dualistic model of passion and the service quality of five-star hotel employees during the COVID-19 pandemic 2023 Wu, Tung-Ju
Impact of customer incivility on restaurant employee stress spread and turnover : COVID-19 vaccination mandate 2023 Kim, Bora
How does perceived negative workplace gossip influence employee knowledge sharing behavior? : an explanation from the perspective of social information processing 2023 Li, Pengbo
How does social responsibility investment strategy contribute to hospitality firms' recovery from public health emergencies? : the case of COVID-19 pandemic 2023 Wu, Dongdong
You are what you speak : influence of future time reference (FTR) in healthy menu promotion 2023 Jeong, EunHa
The value of rating diversity within multidimensional rating system : evidence from hotel booking platform 2023 Liu, Xianwei
Service redundancy : scale development and validation 2023 Yen, Chang-Hua
Business strategies and financial reporting complexity in hospitality firms 2023 Poretti, Cédric
Green human resource management and team performance in hotels : the role of green team behaviors 2023 El Baroudi, Sabrine
The dark side of artificial intelligence in service : the "watching-eye" effect and privacy concerns 2023 Hu, Yaou
Host-guest interactions in peer-to-peer accommodation : scale development and its influence on guests' value co-creation behaviors 2023 Wu, Xiaoyi
A healing touch : understanding the "culture of hospitality" in chiropractic clinics 2023 Yang, I-Chieh Michelle
Travelers' online review on hotel performance : analyzing facts with the theory of lodging and sentiment analysis 2023 Roy, Gobinda
Application of machine learning to cluster hotel booking curves for hotel demand forecasting 2023 Viverit, Luciano
The Black Lives Matter movement and African American entrepreneurs' crowdfunding success 2023 Koh, Yoon
Taking a stand : understanding the use of socially controversial CSR in hospitality recruitment 2023 Guzzo, Renata Fernandes
Alle Artikel auflisten