Quality service management a guide to improving business processes

"Providing clear guidance for anyone servicing internal or external customers, this book offers a framework for analyzing and managing quality using a comprehensive closed-loop approach. This book cuts through the complexities of the mantra 'better, cheaper, faster' (BCF) and offers p...

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Bibliographische Detailangaben

1. Verfasser:	Maleyeff, John (VerfasserIn)
Format:	UnknownFormat
Sprache:	eng
Veröffentlicht:	New York, NY, London Routledge 2022
Schlagworte:	Prozessmanagement > Qualitätsmanagement > Reengineering (Management) > Management > Evaluation
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