The future of service The power of emotion in human-robot interaction

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Bibliographische Detailangaben
Veröffentlicht in:Journal of retailing and consumer services
1. Verfasser: Chuah, Stephanie Hui-wen (VerfasserIn)
Weitere Verfasser: Yu, Joanne (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2021
Schlagworte:
Consumer experience > Emotional contagion > Facial recognition > Human-robot interaction > Machine learning > Sentiment > Service robot > Aufsatz in Zeitschrift
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