Organizational trust in times of COVID-19 hospitality employees' affective responses to managers' communication

Gespeichert in:
Bibliographische Detailangaben
Veröffentlicht in:International journal of hospitality management
1. Verfasser: Guzzo, Renata F. (VerfasserIn)
Weitere Verfasser: Wang, Xingyu (VerfasserIn), Madera, Juan M. (VerfasserIn), Abbott, JéAnna Lanza (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2021
Schlagworte:
COVID-19 > Crisis > Social norms > Organizational trust > Emotions > Aufsatz in Zeitschrift
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
Titel Jahr Verfasser
The blessing or curse of workplace friendship : mediating role of organizational identification and moderating role of political skills 2023 Ahmad, Rehan
How consumption ritual affects group versus solo diners 2023 Huang, Huiling
Nexus of customer adaptation to mannequins with visit intention to full-service restaurants : role of spatial layout 2023 Selem, Kareem M.
Competition and restaurant online review manipulations : a dynamic panel data analysis 2023 Li, Hengyun
Luxury hospitality : a systematic literature review and research agenda 2023 Jain, Varsha
Going sustainable : exploring the attribution of unusual tourist behavior in hotels 2023 Li, Lin
Is menu design effective? : a p-curving analysis 2023 Chark, Robin
Managing hospitality employee cyberloafing : the role of empowering leadership 2023 Peng, Jian
When employees feel betrayed : the mediating role of psychological contract violation on nepotism and workplace commitment in the hotel industry 2023 Lim, Weng Marc
The importance of information quality according to the type of employee in the airline industry : Robot versus human 2023 Hwang, Jinsoo
Service sweethearting : an effective way to increase tips? 2023 Lynn, Michael
Can ethical climate and ethical self-efficacy channel ethical leadership into service performance? : a multilevel investigation 2023 Yang, Mingjun
Employee resilience and mentoring functions as moderators of the relationship between workplace hazing and affective organizational commitment 2023 Zong, Yuanyuan
Enhancing teamwork in the hospitality industry : the importance of empathy 2023 Jung, Hyojung
Brand personality of global chain hotels, self-congruity, and self-discrepancy on customer responses 2023 Kim, Jinkyung Jenny
Building middle-range theories using case studies in hospitality management 2023 Khan, Mahmood A.
To Airbnb or not to Airbnb : does Airbnb feel safer than hotels during a pandemic? 2023 Guttentag, Daniel A.
Measuring patient experience in healthcare 2023 Godovykh, Maksim
Toward hospitable healthcare 2023 Yesawich, Peter C.
Understanding health center-client relationships in the context of a developing Latin America country 2023 Rosenbaum, Mark
Alle Artikel auflisten