A correlated uniqueness model of service quality measurement among users of cloud-based service platforms

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Bibliographische Detailangaben
Veröffentlicht in:Journal of retailing and consumer services
1. Verfasser: Boakye, Kwabena G. (VerfasserIn)
Weitere Verfasser: Natesan, Prathiba (VerfasserIn), Prybutok, Victor R. (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2020
Schlagworte:
Correlated uniqueness model > Difference scores > Gap measures > IS-Adapted SERVQUAL > Service quality > Aufsatz in Zeitschrift
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