Analysis of customer satisfaction as an intervening variable on the effect of retail service quality on customer loyalty at Uniqlo Indonesia

Analysis of customer satisfaction as an intervening variable on the effect of retail service quality on customer loyalty at Uniqlo Indonesia

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Bibliographische Detailangaben
Veröffentlicht in:International Seminar and Conference on Learning Organization (6. : 2019 : Bandung) Managing learning organization in industry 4.0
1. Verfasser: Saraswati, T. G. (VerfasserIn)
Weitere Verfasser: Saputri, M. E. (VerfasserIn)
Pages:4
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2020
Schlagworte:
Bekleidung > Handel > Dienstleistungsqualität > Kundenzufriedenheit > Indonesien > Aufsatz im Buch > Kongressbeitrag
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