Improving the quality of customer service of financial institutions : the implementation of challenger banks

Improving the quality of customer service of financial institutions the implementation of challenger banks

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Bibliographische Detailangaben
Veröffentlicht in:Strategic system assurance and business analytics
1. Verfasser: Bataev, Alexey V. (VerfasserIn)
Weitere Verfasser: Rodionov, Dmitriy G. (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2020
Schlagworte:
Challenger banks > Efficiency evaluation > Financial institutions > Information technology > Innovation > Modeling > Quality management > Aufsatz im Buch
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