The magic that makes customer experiences stick

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Bibliographische Detailangaben
Veröffentlicht in:	Massachusetts Institute of Technology MIT sloan management review
1. Verfasser:	Thomke, Stefan H. (VerfasserIn)
Format:	UnknownFormat
Sprache:	eng
Veröffentlicht:	2019
Schlagworte:	Aufsatz in Zeitschrift
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Titel	Jahr	Band
Navigating risk and disruption : Skills and tactics for an uncerrain future	2023
Tech at the edge : Evaluating the potential of emerging tools	2023
Teamwork reinvented : How the orchestrate successful teams in the new world of work	2023
Unlock customer value : Building relationships that fuel innovation and growth	2022
Innovation management : Improving outcomes from ideation through implementation	2022
Measuring up : Discovering dynamic KPIs thats drive change	2022
AI on the front lines : Why frustrated end users resist adopting intelligent decision-making tools	2022
Building better teams	2021
Tools for change advancing equality in the enterprise	2021
Sustainable business : Creating value while doing right by people and the planet	2021
New strategies for the platform economy	2021
Special Report : The nuts and bolts of digital transformation	2020
Disruption 2020 : What will it take to innovate and compete over the next decade	2020
Leading in a Changed World	2020
Reboot your strategy	2020
Creation without disruption : An alternative path of growth	2019
Collaborating with impact	2019
Innovating for sales growth : How to craft a compelling narrative, live into it, and make smarter bets on R&D	2019
Making good on the promise of AI	2019
Redesigning work : Take your organization to the next level	2018