Framing, overconfidence and regret in Italian mortgage banking litigations
This chapter aims at analysing banking litigations according to a behavioural perspective. The purpose is to uncover the intensity of affection for distortions or cognitive biases suffered by customers and to do an impact assessment. In fact, perfect rationality during the decision-making process mi...
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Veröffentlicht in: | European Association of University Teachers of Banking and Finance (201 : Modena) Frontier topics in banking |
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Sprache: | eng |
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2019
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