Developing a scale to measure employee service quality in Indian small and medium manufacturing enterprises

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Veröffentlicht in:Icfai University Press (Hyderabad) The IUP journal of organizational behavior
1. Verfasser: Gandhi, Surjit Kumar (VerfasserIn)
Weitere Verfasser: Sachdeva, Anish (VerfasserIn), Gupta, Ajay (VerfasserIn)
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Sprache:eng
Veröffentlicht: 2018
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