Patient satisfaction analysis using a multi-criteria analysis method the case of the NHS in Greece

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Veröffentlicht in:International journal of productivity and quality management
1. Verfasser: Drosos, Dimitris (VerfasserIn)
Weitere Verfasser: Tsotsolas, Nikos (VerfasserIn), Skordoulis, Michalis (VerfasserIn), Chalikias, Miltiadis (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: 2018
Schlagworte:
patient satisfaction > customer satisfaction > service quality > healthcare quality > public health > multi-criteria analysis > SERVQUAL > Aufsatz in Zeitschrift
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