Balanced scorecard step-by-step for government and nonprofit agencies

Balanced scorecard step-by-step for government and nonprofit agencies

Introduction to the balanced scorecardAdapting the balanced scorecard to fit the public and nonprofit sectors -- Before you begin -- Training and communication planning for balanced scorecard success -- Mission, values, and vision -- Strategy : the core of every balanced scorecard -- Strategy maps -...

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Bibliographische Detailangaben
1. Verfasser: Niven, Paul R. (VerfasserIn)
Format: UnknownFormat
Sprache:eng
Veröffentlicht: Hoboken, NJ Wiley 2008
Ausgabe:2. ed.
Schlagworte:
Total quality management in government > Administrative agencies > Management > Nonprofit organizations > Benchmarking (Management) > Balanced scorecard (Management) > Performance standards > Organizational effectiveness > Measurement > Nonprofit-Organisation > Verwaltung > Balanced Scorecard
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